bat jelly Terms & Conditions
These Terms & Conditions constitute the binding legal agreement between you and bat jelly governing your use of the platform, your account, deposits, withdrawals, promotions, and all gaming activity. Please read them in full before registering or placing any wagers.
What You Need to Know
18+ Players Only
bat jelly is strictly for adults aged 18 and above. Registration by anyone under the legal gambling age is prohibited. bat jelly reserves the right to request identity documents to verify age at any time.
Secure Local Payments
Deposits and withdrawals are processed via bKash, Nagad, Rocket, and Upay. The mobile wallet used for deposit must match the wallet used for withdrawal. Minimum deposit is ৳200. No cryptocurrency is accepted.
Bonus Wagering Requirements
All bonuses are subject to wagering requirements stated in the relevant promotion. Bonus funds must be wagered the specified number of times before any withdrawal can be requested. Misuse of bonuses results in forfeiture.
One Account Per Person
Each player is permitted one account only. Creating duplicate accounts to claim multiple bonuses, circumvent limits, or avoid account restrictions is strictly prohibited and will result in permanent closure of all associated accounts.
No Fraud or Collusion
Any form of cheating, collusion, bot usage, script automation, arbitrage betting, or exploitation of software errors is strictly forbidden. bat jelly uses automated fraud detection and will void any winnings and close accounts found to be in violation of fair play standards.
Player Protection Tools
bat jelly provides deposit limits, session time limits, cooling-off periods, and self-exclusion to every registered player. These tools are available from the account dashboard at no cost and take effect immediately upon request.
Acceptance of Terms
These Terms & Conditions ("Terms") govern the relationship between bat jelly ("the Platform", "we", "us", "our") and any individual ("Player", "you", "your") who accesses or uses the bat jelly website located at bat-jelly.club, including all games, betting markets, promotions, account services, payment functions, and support channels available thereon.
These Terms form a legally binding agreement. By completing the account registration process, by clicking "I agree" on any on-screen consent prompt, or by placing a wager or making a deposit, you are deemed to have accepted these Terms in full. bat jelly reserves the right to update or amend these Terms at any time without prior individual notice. The most current version of the Terms will always be published at this URL. Continued use of the platform after an update constitutes acceptance of the revised Terms.
These Terms are supplemented by the bat jelly Privacy Policy, the Responsible Gaming Policy, and any specific promotion terms published at the time a bonus or offer is made available. In the event of a conflict between these Terms and any specific promotion terms, the more specific promotion terms shall prevail in relation to that promotion only. In all other respects, these Terms take precedence.
Governing Language
The authoritative version of these Terms is the English-language version. Any translation provided for convenience does not carry legal weight. In the event of any ambiguity or inconsistency between language versions, the English text shall prevail.
Applicable Jurisdiction
bat jelly operates as an online gaming platform available to players in Bangladesh. Players are responsible for ensuring that online gaming is lawful in their specific jurisdiction prior to registering. bat jelly makes no representation that the platform is appropriate or legally available in any jurisdiction other than those it expressly serves. Players who access bat jelly from restricted jurisdictions do so at their own risk and bat jelly accepts no liability for any consequences arising therefrom.
Eligibility and Age Restriction
To register and use the bat jelly platform, you must satisfy all of the following eligibility requirements at the time of registration and continuously throughout your use of the platform. bat jelly reserves the right to verify eligibility at any stage and to close accounts where eligibility requirements are not met.
Age Requirement
You must be at least 18 years of age. This is an absolute requirement with no exceptions. bat jelly applies a strict zero-tolerance policy regarding underage gambling. Any player found to be under the age of 18 will have their account closed immediately, all pending withdrawals cancelled, and all deposits returned to the originating mobile wallet where technically feasible. Any winnings accrued by an underage player will be permanently forfeited.
bat jelly reserves the right to request documentary proof of age at any point. Acceptable documents include a National Identity Card (NID), passport, or birth certificate issued by a Bangladeshi authority. Failure to provide satisfactory proof of age within a reasonable time frame will result in account suspension pending verification.
Residency and Access
bat jelly primarily serves players resident in Bangladesh. You confirm that you are accessing the platform from a jurisdiction where online gaming is not explicitly prohibited under laws applicable to you personally. bat jelly accepts no responsibility for any legal consequence arising from a player accessing the platform in breach of local laws.
Capacity to Contract
You confirm that you have full legal capacity to enter into a binding contract, that you are not acting under duress, and that you are not accessing the platform as an agent or representative of any other person or entity without explicit authorisation.
Prohibited Persons
The following categories of persons are strictly prohibited from registering or using the bat jelly platform:
- Individuals under 18 years of age
- Employees, contractors, and immediate family members of bat jelly
- Individuals who have been self-excluded from bat jelly or any other gambling platform during an active exclusion period
- Individuals accessing the platform via proxy, VPN, or any other anonymisation tool for the purpose of circumventing geographic access controls
- Individuals acting on behalf of a third party without that party's explicit written consent
Eligibility Checklist
- Aged 18 or above at time of registration
- Resident in Bangladesh or authorised jurisdiction
- Not currently self-excluded from bat jelly
- Not an employee or family member of bat jelly
- Registering in your own name for personal use
- Capable of entering a legally binding agreement
- Not accessing via anonymisation tools to bypass restrictions
Account Registration and Verification
Registration Requirements
Each player may hold only one active account on the bat jelly platform. Registration of multiple accounts, whether under the same name or different names, with the same device, IP address, mobile number, or payment method, is strictly prohibited. bat jelly uses automated systems to detect duplicate account creation. Where duplicate accounts are identified, all associated accounts will be closed and any funds above original deposit amounts will be forfeited.
During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, mobile phone number, and preferred payment method. You agree to keep this information up to date. bat jelly is not responsible for failed transactions or account issues arising from inaccurate information provided by you.
Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your credentials with any other person. bat jelly will never ask for your password via email, live chat, or phone call. If you receive such a request purporting to be from bat jelly, it should be treated as a phishing attempt and reported to support immediately.
bat jelly strongly recommends enabling two-factor authentication (2FA) on your account. In the event of unauthorised account access, you must notify bat jelly immediately. bat jelly will not be held liable for losses incurred as a result of credential compromise where the compromise arose from your own failure to maintain account security.
Know Your Customer (KYC) Verification
bat jelly operates a Know Your Customer (KYC) process consistent with responsible gaming and anti-money-laundering best practices. You may be required to submit identity verification documents at any of the following stages:
- Upon first withdrawal request
- When cumulative deposits exceed specified thresholds
- Where bat jelly's fraud monitoring systems flag unusual activity
- Upon age verification request at any time
Acceptable KYC documents include: National Identity Card (NID), passport, or other government-issued photo ID. Additional documents such as proof of address (utility bill, bank statement) or proof of payment method ownership may also be requested. bat jelly will process KYC submissions within 3 business days. Withdrawals may be held pending successful KYC completion.
Account Inactivity
An account is considered inactive if no login or wagering activity is recorded for a continuous period of 12 months. bat jelly reserves the right to charge a monthly inactivity fee of ৳200 against the remaining balance of inactive accounts, subject to the balance being above zero. Players will be notified by email or SMS before inactivity fees commence. Accounts with a zero balance that remain inactive for 24 months may be closed permanently.
Deposits and Withdrawals
Accepted Payment Methods
bat jelly accepts deposits and processes withdrawals exclusively through the following Bangladesh mobile banking and mobile wallet services: bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. No credit cards, debit cards, bank wire transfers, or cryptocurrency payments are accepted at this time.
The mobile wallet account used to make a deposit must be registered in your own name and must match the name on your bat jelly account. bat jelly will not process withdrawals to a wallet account that differs from the originating deposit wallet without additional verification. This policy is in place to prevent money laundering and to protect players from fund diversion.
Deposit Terms
The minimum single deposit is ৳200. There is no maximum deposit limit for standard accounts, though bat jelly reserves the right to apply transaction limits where fraud risk indicators are present. Deposits are credited to your bat jelly account balance in real time in the majority of cases. Where a deposit is delayed, players should contact support with the bKash, Nagad, Rocket, or Upay transaction reference number for manual reconciliation.
bat jelly does not charge a fee on deposits. Any transaction fee applied by your mobile wallet provider is outside bat jelly's control and is the player's responsibility.
Withdrawal Terms
Withdrawal requests are processed to the same mobile wallet used for the most recent deposit. The minimum withdrawal amount is ৳500. Withdrawal processing time is typically within 30 minutes for verified accounts during standard operating hours. Withdrawals requested outside of core processing windows may take up to 24 hours.
bat jelly reserves the right to delay or withhold a withdrawal pending completion of KYC verification, investigation of suspected fraudulent activity, or where a bonus wagering requirement has not been satisfied. Players will be informed of the reason for any withdrawal delay and the expected resolution timeline.
Currency
All transactions on the bat jelly platform are denominated in Bangladeshi Taka (BDT, ৳). bat jelly does not support multi-currency accounts. All displayed balances, wager amounts, bonus values, and withdrawal amounts are expressed in BDT using Western Arabic numerals (1, 2, 3) in accordance with the platform's English-language interface standard.
Payment Summary
- Accepted: bKash, Nagad, Rocket, Upay
- Minimum deposit: ৳200
- Minimum withdrawal: ৳500
- Withdrawal time: typically within 30 minutes
- Currency: Bangladeshi Taka (BDT / ৳)
- No deposit fees charged by bat jelly
- Wallet name must match account name
| Method | Min Deposit | Withdrawal Time |
|---|---|---|
| bKash | ৳200 | ~30 minutes |
| Nagad | ৳200 | ~30 minutes |
| Rocket | ৳200 | ~45 minutes |
| Upay | ৳200 | ~45 minutes |
Bonuses and Promotions
General Bonus Policy
bat jelly offers a range of promotional bonuses to registered players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms published at the time the offer is made available. These Terms set out the general framework governing all promotions; specific wagering multipliers, eligible games, time limits, and minimum odds will be stated in the individual promotion details.
Wagering Requirements
Unless stated otherwise in specific promotion terms, all bonuses credited to a player's account are subject to a wagering requirement. This means the combined value of the deposit and bonus amount (or the bonus amount alone, as specified) must be wagered a set number of times before any withdrawal from the bonus balance is permitted. Wagering on games with an RTP above 97% or on sports bets with odds below 1.50 may not contribute, or may contribute at a reduced rate, toward wagering requirement fulfilment. Each promotion will specify contributing game categories and their respective contribution percentages.
Bonus Abuse and Misuse
bat jelly maintains automated systems to detect and investigate suspected bonus abuse. Actions that constitute bonus misuse include but are not limited to: opening multiple accounts to claim a bonus multiple times; placing opposing bets across multiple accounts to guarantee a profit regardless of outcome; using third-party bonus-hunting services; exploiting software errors or platform bugs to generate illegitimate bonus credit; and withdrawing a bonus before satisfying the wagering requirement by depositing, wagering the minimum required to unlock a bonus, and then immediately withdrawing the full deposit.
Where bonus abuse is confirmed, bat jelly reserves the right to void the bonus, cancel any associated winnings, and close the player's account permanently. bat jelly's determination in such matters is final, subject to the dispute resolution process described in the Limitation of Liability section below.
Promotional Changes and Withdrawal
bat jelly reserves the right to modify, suspend, or permanently withdraw any promotion at any time without prior notice. Where a promotion is withdrawn while a player is in the process of satisfying its wagering requirement, any portion of the requirement already completed will be honoured on a pro-rata basis.
Gameplay and Fair Use
Game Integrity
All casino games available on bat jelly are sourced from independently certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate certified Random Number Generators (RNGs) verified by independent testing laboratories. bat jelly does not alter or interfere with game logic, pay tables, or RTP settings beyond the parameters supplied by the certified game provider.
Sports betting odds on bat jelly are determined by the platform's oddsmaking systems and are subject to change up to the moment a bet is confirmed. bat jelly reserves the right to void bets placed on events where odds were clearly erroneous due to a technical or human error in the odds-setting process, provided such voids are applied consistently and not selectively.
Prohibited Conduct
The following conduct is strictly prohibited on the bat jelly platform and will result in immediate account suspension and investigation:
- Use of automated betting software, bots, scripts, or any third-party tool that interacts with the platform without human input on every bet placement
- Exploitation of software errors, platform vulnerabilities, or undisplayed bonus credits that are clearly the result of a technical error
- Collusion with other players to fix outcomes in poker, live dealer, or any other multiplayer game format
- Chip dumping or fund transfer between accounts through deliberate loss of play
- Placing bets with prior knowledge of a fixed or match-fixed sporting outcome
- Using the platform to launder funds or otherwise conduct financial crime
Technical Failures
In the event of a technical failure, server disconnection, or game crash during an active game round, bat jelly's system logs will be used to determine the fair outcome. Where the game state at the time of failure cannot be conclusively determined, the bet will be refunded to the player's account balance at the value of the original stake. bat jelly is not liable for losses resulting from internet connection failures on the player's side.
Bet Limits
Minimum and maximum bet limits apply to all games and betting markets on the bat jelly platform. These limits are displayed within each game or market at the time of bet placement. bat jelly reserves the right to adjust bet limits for individual accounts where unusual wagering patterns are identified, or to apply platform-wide limit changes at any time with notice published on the platform.
Account Suspension and Closure
Grounds for Suspension or Closure
bat jelly reserves the right to suspend or permanently close a player's account, with or without prior notice, where any of the following grounds apply:
- Breach of any provision of these Terms & Conditions
- Provision of false, misleading, or fraudulent information during registration or KYC verification
- Suspected or confirmed underage gambling
- Suspected or confirmed bonus abuse, fraud, or collusion
- Suspected or confirmed use of the platform for money laundering or any other criminal activity
- Failure to complete KYC verification within the required time frame
- Account inactivity for the periods specified in Section 3
- Request by the player via the responsible gaming self-exclusion process
Effect of Closure
Upon account closure for any reason other than fraud or Terms breach, the remaining real-money balance (excluding any bonus funds subject to incomplete wagering requirements) will be returned to the player's registered mobile wallet within 5 business days. Where closure is due to fraud, Terms breach, or criminal activity, bat jelly reserves the right to withhold the account balance pending investigation and, where appropriate, to surrender funds to relevant legal authorities.
Player-Initiated Closure
Players who wish to close their account voluntarily may do so by contacting the bat jelly support team. Players who are closing their account due to gambling-related concerns are strongly encouraged to request self-exclusion rather than simple account closure — self-exclusion provides a more robust protection and prevents re-registration during the exclusion period. Full details of the self-exclusion process are available on the bat jelly Responsible Gaming page.
Dispute Resolution
In the event of a dispute regarding an account decision, bet outcome, or payment processing issue, players should contact bat jelly support in the first instance. bat jelly aims to resolve all disputes within 5 business days. bat jelly's decision on disputed matters is final where it can be demonstrated that the outcome was produced by a correctly functioning certified game or betting system. Where a player believes a dispute has not been resolved fairly, they may escalate the matter in writing to the bat jelly compliance team via the contact email address published on this site.
Limitation of Liability
Platform Availability
bat jelly operates on a best-effort basis to maintain 24/7 platform availability. However, bat jelly does not guarantee uninterrupted access to the platform and accepts no liability for losses arising from planned or unplanned maintenance, server outages, third-party service interruptions, or force majeure events beyond our reasonable control, including but not limited to natural disasters, civil unrest, telecommunications failures, or acts of government authority.
Financial Losses
Gambling carries an inherent risk of financial loss. bat jelly does not guarantee any return on wagering activity. By using the platform, you acknowledge that you may lose all funds deposited. bat jelly accepts no liability for gambling losses incurred through normal use of the platform where games and odds have functioned as certified. Losses arising from a player's own decision-making in placing bets or wagers are the sole responsibility of that player.
Third-Party Services
bat jelly integrates third-party services including game providers, payment processors, and identity verification services. bat jelly is not liable for failures, delays, or errors caused by these third-party services, though bat jelly will take all reasonable steps to resolve issues arising from third-party failures on behalf of affected players.
Maximum Liability
To the maximum extent permitted by applicable law, bat jelly's total liability to any individual player in respect of any single claim or series of related claims shall not exceed the total amount deposited by that player in the 30 days immediately preceding the incident giving rise to the claim. bat jelly is not liable for any indirect, consequential, special, or punitive damages of any kind.
Indemnity
You agree to indemnify, defend, and hold harmless bat jelly, its officers, directors, employees, contractors, and agents from and against any claim, liability, damage, loss, or expense (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your use of the platform in violation of applicable law, or any fraudulent activity conducted through your account.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
Contact & Support
- 24/7 support via live chat on the platform
- Email: [email protected] (plain text only — not a link)
- Response time: typically within 2 hours
- Dispute escalation: compliance team via email
- KYC queries: account verification team
For adults aged 18 and above only. Play responsibly. Gambling can be addictive.
Ready to Get Started?
Now that you have read our Terms & Conditions, explore everything bat jelly has to offer — from cricket betting and live casino games to slots and exclusive promotions.
For adults aged 18 and above only. Please play responsibly.